Applying for a property with us

Step 1.    Fill in our Tenancy Application Form

When you find the right property, download a copy of our Tenancy Application Form – the main tenant completes this form.  Any other tenants over the age of 18 who will be living with you need to complete this Additional Applicants Form.  Remember to attach photocopies of your driving licence / photo ID.

Once you have filled in the form you can either email it to us or call to arrange a time for us to come and collect it from you.  When we receive your application form we review it thoroughly.  If we think you'll be a suitable tenant we will ask you for a $100 holding deposit which secures the property for you whilst we do your credit and reference checks.  This money is then credited towards your first week's rent.

Step 2.    We take your references and perform credit checks

We confirm your employment, rent payment and tenancy history by calling your current and/or previous landlord or agent, contacting your employer & referees, and checking your details against a National Database which searches:

  • Ministry of Justice Tenancy Tribunal orders
  • The C.I.A. Debt Recovery Group Ltd
  • T.I.N.Z. (Tenancy Information NZ) database

If this is the first time you have looked for a rental property and you have no tenancy history we follow up alternative references such as character references.

Step 3.    Your tenancy is approved, agreements are signed and upfront costs paid

Congratulations!  Once your application has been accepted we meet to talk you through and sign your Tenancy Agreement.  The Tenancy Agreement is a legally binding document, so we want you to understand it before signing, and to be clear on who does what once you have moved in.  On signing the Tenancy Agreement you will need to make the upfront payments and set up an Automatic Payment for your rent.

Upfront Costs

Rent                   One or two weeks rent in advance
Bond Three weeks rent (occasionally we may ask for a four week bond.  This is lodged with the Dept of Building & Housing)
Letting Fee One week's rent + GST

Please note; we do not release the keys to the property until all upfront costs are received.


The Bond is held as security against any property damage, undue wear and tear or in the event there is money owing at the end of tenancy. The amount of the bond is usually equivalent to 3 weeks rent, and is held by the Department of Building and Housing.

Your bond will be refunded to you at the end of you tenancy when the following is complete:

  • All rent is paid up to date
    All water usage is paid
  • The property is clean, tidy and free of damage
  • A satisfactory final check is made against the Property Condition Report prepared at the beginning of the tenancy


Step 4.    Moving In Day!

At the beginning of the tenancy you will receive a copy of the Property Condition Report. This records the condition of the property and the contents at the beginning of your tenancy. You should check the report, make a note of any variations, then sign and return it to our office within ten days.


Once your payments have been made and the Tenancy Agreement signed, we can hand over the keys!  You can collect your keys from 11am onwards on your agreed moving in day.


04 298 3300

Contact us today for a FREE rental assessment of your property